Delivery Operations Manager

Starting: ASAP

Part-time: 24 hours per week

Bright is looking for a dynamic Delivery operations manager, who wants to join a consulting firm at the sharp end of B2B marketing. We are looking for an energetic, experienced and proactive manager to join our rapidly growing consultancy. This is a great opportunity for someone who is ambitious, creative, organised and knows how to manage and motivate delivery teams.


Key responsibilities:

  • Championing operational processes and compliance
  • Supporting delivery teams with financial management of their projects
  • Resource management and oversight including governance of project management tools
  • Delivery operations and risk management
  • Client onboarding set up, commercials preparation
  • Maintaining the Bright IP and methodology toolkit
  • Promoting process improvement
  • Supporting with key people processes such as recruitment, and onboarding
  • Management of the annual PDP process
  • Supporting the senior management team with key operational tasks
  • Coordinating the IT support process


Essential skills we’re looking for:

  • >3 years working within operations
  • Experience of consulting firm operations would be an advantage
  • Great organisational and time management skills
  • Confident at prioritising and multi-tasking
  • Good at team work and well-rounded communication skills
  • Developing and managing processes and standards
  • Evaluation and reporting skills
  • Great attention to detail and accuracy
  • Excellent spoken and written English
  • Experience of driving operational compliance, process optimisation and risk management
  • Excellent Excel and data literacy
  • A good understanding of agile project management principles
  • Positive can-do attitude.


Join the Bright team and benefit from:

  • 25 days holiday
  • Pension scheme
  • Annual Bright time off at Christmas
  • Hybrid working – access to weekly London office team space
  • Flexible working opportunities, this role is part time, initially 24 hours a week
  • Regular collaboration days, socials and team building

Bright are a high growth consultancy we value business skills that go beyond marketing capabilities – agility, resilience, curiosity and insight driven – if that’s what you have; we’d love to hear from you.

Apply here
Alexandra JefferiesDelivery Operations Manager