Meet the Bright team

Every member of the team is passionate about what they do, driven to deliver the best results for our clients, and keen to keep learning.

Zoe Merchant Managing Director

Bright’s Founder, passionate about combining data driven marketing and agile delivery to drive results and business outcomes. Also a massive foodie and huge fan of cheese!

Lydia Kirby Client Services Director

Client Services Director, passionate about driving marketing and business alignment and forming great client partnerships. Loves a large glass of white and putting the world to rights over a delicious meal.

Sian Heaphy Account Director

Director using agile to ensure that our creative, content and digital execution drive business outcomes. Can be found mostly in her active wear.

Alex Jefferies Comms and Content Director

Passionate about telling your company story, whether that’s to internal or external audiences. Also, loves a good G&T and needs coffee to function.

Charlotte Fellows Creative Content Manager

Creative copy and content writer with a passion for compelling story-telling. Loves travelling, ghost stories and her tiny dogs.

Nick Johnson Demand Manager

Lead generation specialist with an enthusiasm for all things new business related, and cricket. Happiest when sat on a beach or skiing to the nearest après bar.

Natalie Burrows Marketing Manager

A marketer with a flare for FinTech and large corporate projects with a side-line passion for Nutritional Therapy and wellness in the workplace - watch this space!

Chloe Emmerson Marketing Manager

Results-focused, organised communications marketing manager with a passion for all things creative. Running long distance and trying new foods is her hobby, especially vegan treats!

Katrin Ertl Graphic Designer

Design Wizard, translating your story into pixel-perfect visuals. Smiley chocolate lover who is always rushing out to go rock climbing.

Yimika Phinda Senior Marketing Executive

Passionate about using the power of creativity to challenge perceptions, change conventions and create impactful marketing campaigns. Has a strong sweet tooth and is a big athletics fan!

Annie Constable Senior Marketing Executive

Digital Marketing enthusiast with a keen interest on how businesses can utilise data to make strategic marketing decisions. Likes travelling, sports and camembert.

Pete Shelton Senior Marketing Executive

Using data to tell a story, improving reporting so you can better serve your customers. Thinks he’s a good swimmer and then watches everyone else pass him by.

James Owen Research and Data Analyst

Scientist come digital marketer focused on using data to drive results and continuous improvement. Enjoys team building in the pub.

Christine French Operations Manager

Operations Manager who is passionate about the detail and being organised. In between juggling the administration work I am usually found in my gym gear running on the Common or training at the gym.

Natalie Quinn Account Director

Communications Director focused on creating strategies that build engagement with key audiences for our clients. Currently enjoying time off with her scrumptious baby.

Zoe MerchantTeam