Meet the Bright Team

Every member of the team is passionate about what they do, driven to deliver the best results for our clients, and keen to keep on learning.

Zoe Merchant Managing Director

Bright’s Founder, passionate about combining data driven marketing and agile delivery to drive results and business outcomes. Also a massive foodie and huge fan of cheese!

Lydia Kirby Client Services Director

Client Services Director, passionate about driving marketing and business alignment and forming great client partnerships. Loves a large glass of white and putting the world to rights over a delicious meal.

Sian Heaphy Account Director

Director using agile to ensure that our creative, content and digital execution drive business outcomes. Can be found mostly in her active wear.

Alex Jefferies Comms and Content Director (Maternity Leave)

Currently on maternity leave, Alex is passionate about telling your company story, whether that’s to internal or external audiences. Also, loves a good G&T and needs coffee to function.

Gemma Williamson-Hawkins Account Director

A client centric, results driven relationship builder with a strong background in sales and demand generation. Enjoys entering sporting challenges and likes to think of herself as a condiment connoisseur.

Chloe Emmerson Senior Marketing Manager

Results-focused, organised communications marketing manager with a passion for all things creative. Running long distances and trying new foods is her hobby, especially vegan treats!

Melika Shahroodi Marketing Manager

A multi-disciplined marketing manager, driven by data and customer-centricity to help businesses reach commercial objectives. Experienced in leading marcomms for both public and private sector organisations globally. Balances time offline with boxing and in the absence of travel a glass of Malbec with friends.

Marianna Fowles Marketing Manager

Data-driven marketer with a passion for nurturing online audiences through multi-channel campaigns with compelling social storytelling. She is originally from Canada after working and travelling across the far east for 8 years, she enjoys exploring the UK with her family.

Natalie Cannatella Content and Comms Strategist

Our content and comms specialist works with clients to develop messaging and strategies that build engagement with their key audiences. Enjoys yoga and pilates and has recently taken up strength training!

Martha Orgles Senior Marketing Manager

Strategic marketing manager with a passion for combining creativity and data. Will often be found practicing Muay Thai in the day and sipping Mai Tai at night.

Pete Shelton Marketing Manager

Using data to tell a story, improving reporting so you can better serve your customers. Thinks he’s a good swimmer and then watches everyone else pass him by.

Lauren Heimsoth Design & UX Manager

Creative problem solver with a passion for elevating brands through thoughtful visual solutions. Very fond of coffee and calligraphy.

Kristi Roper Senior Marketing Executive

Marketer with a strong background in sales management, customer relations and story-telling. Also has a particular penchant for globe-trotting and gin sampling.

Lucia Arandia Clouston Senior Marketing Executive

Creative marketer experienced in communications and media relations. She is half Bolivian, half Scottish, and 100% confused about where to call home. She also enjoys painting and over-indulging in cheese.  

James Kelly Creative Content Manager

Passionate about storytelling, James loves finding the words that highlight what makes your organisation exceptional. He loves chocolate biscuits, reads good books, and hates typpos.

Alaina Roberts Senior Marketing Manager

An experienced marketer with a passion for strategy. Enjoys family holidays, getting hooked on a good Netflix series and Escape rooms.

Elliot Mundin Marketing Analyst

Data-driven marketing analyst, passionate about growing and cementing the online presence of your organisation. Can be seen playing golf, but his game is admittedly a work-in-progress.

Christine French Operations Manager

Operations Manager who is passionate about the detail and being organised. In between juggling the administration work I am usually found in my gym gear running on the Common or training at the gym.

Mark Breslin Strategic Advisor

Mark helps organisations to solve hard problems. A natural change agent, he delivers strategic change to clients in different sectors. He is a partaker of many sports and a definite master of none; velodrome track racer and mountaineer.

Niki Giordanelli Strategic Advisor Data & AI

An expert in all things data with many years of technical and leadership experience, Niki advises Bright on how to use data and AI to support a customer centric approach and deliver the best reporting and insight. In his spare time he is an enthusiastic Pizzaiolo and barista.

New Brightster Could it be you?

Are you keen to be part of our team? Have a look on our careers page to see our vacancies.

Zoe MerchantTeam